The time you schedule is reserved for your exclusive use. When appointments are missed, or cancelled without sufficient notice, I’m often unable to fill the vacancy, causing substantial financial impact to the business.
Should you need to cancel or reschedule your appointment with me, I request 24 hours notice. Cancellations with less than 24 hours notice will result in a charge equal to 50% of the scheduled services. A missed appointment will result in a charge equal to 100% of the scheduled services.
If you’re unable to commit to appointments in advance, I recommend calling or texting me at (417) 812-6375 and asking to be placed on my Wait List. Should an opening in my schedule occur, you will receive a text/email/phone call and will have the opportunity to reserve that time for yourself.
I want you to fully enjoy your time with me, so please arrive promptly for your service. My treatments are designed to deliver the most benefit within the time allotted. As a courtesy to my other guests, I am unable to extend service times or issue refunds for late arrivals. While I make every effort to accommodate late arrivals, if you are more than fifteen minutes late, your service may have to be rescheduled and my no show fee will apply.
If Esthetics By Abigail ever has to cancel an appointment for any reason (ex: Abigail is out sick) then I will the opportunity to reschedule with no charge and you will receive an additional discount at the time of your appointment!